The client is prohibited from decompiling, hacking,
modifying, debugging, or any form of reverse
engineering the software associated with Vesence
services, as well as interfering with its operation
in any other way.
The client is prohibited from using our products if
they are (directly or indirectly) involved in the
development of anti-cheats, client applications, or
cheat clients.
The client is prohibited from taking actions that
may damage the reputation or quality of our
services.
The client is prohibited from transferring, selling,
buying, or otherwise disposing of their own or
others' accounts, as well as using accounts that do
not belong to them.
The client is prohibited from distributing launcher,
website, or client application files.
The client is prohibited from engaging in malicious
activities, including but not limited to fraud,
deception, DDoS attacks, or disclosure of personal
or confidential information. In case of
participation in such actions, the administration
has the right to suspend the client's account.
The administration is not responsible for in-game
bans. Use of products is at the client's own risk.
Administration Rights
The administration reserves the right to suspend all
current and future client accounts on Vesence services in
case of violation of these rules or at its own
discretion in other circumstances.
Refund Policy
The user may request a full refund within 3 (three)
calendar days from the date of payment.
A refund is only possible if the client has been
launched no more than 3 times.
After the specified period or if the launch limit is
exceeded, no refund will be issued.
To request a refund, please contact support via
Discord or Telegram.
HWID Policy
The client is bound to the unique hardware
identifier (HWID) of the user's device.
Using the client on another device without an HWID
reset is not possible.
HWID reset is performed through support and is
available no more than once every 7 days.
Attempts to bypass the HWID binding will result in
account suspension without a refund.
Privacy
We collect and store the minimum necessary data:
username, email, HWID, and registration date.
Data is not shared with third parties and is used
exclusively for the operation of the service.
The user may request deletion of their data by
contacting support.